Research recently published by the Competition and Markets Authority shows that 54 per cent of businesses surveyed did not fully understand the rules on unfair terms in consumer contracts. This directly impacts on how businesses treat their customers and is particularly important in order to maintain good customer relations, brand integrity and to avoid costly mistakes which may have wide-reaching consequences for your business. Changing goods or services, increasing the price, or charging excessive cancellation fees may all constitute 'unfair' terms in a consumer contract.

A plumber who carried out jobs on behalf of a plumbing company should be classed as a "worker" under the Employment Rights Act, not a self-employed contractor.

A golf expert who secured multi-million pound sponsorship deals has won his unfair dismissal claim against the Professional Golfers' Association (PGA).

Sainsbury's was entitled to dismiss an employee for gross misconduct after he failed to carry out key company policy concerning staff engagement.

A woman who was put on a higher pay grade as a way of protecting her salary following a job re-evaluation did not have an automatic right to be receive future increases.

A dyslexic employee has won a disability discrimination claim because her employer failed to make reasonable adjustments to accommodate her condition. Her race discrimination claim which was originally dismissed by the employment tribunal due to lack of evidence is to be reconsidered because they tribunal need 'to be alive to the possibility of unconscious discrimination as well as overt discrimination.'

It is easy to think that once you have purchased your domain name, written your content and hired a web developer to implement your designs, the rights to your website will belong to you. However, very often this will not be the case.

An airline has been told that it is obliged to negotiate with trade union representatives about rostering arrangements for its pilots.

The government says it wants to provide mothers and pregnant women with better protection against the threat of redundancy.

Employers have had to pay out more than £83,000 under the tribunal penalty regime that came into force last year.